About Us

Who we are

A.O Care Service Ltd

Founded in Birmingham in 2021, A.O Care Service delivers personalised, compassionate support designed to promote independence and wellbeing. From supported living and post-hospital assistance to companionship, home help, and errands, our professional team crafts bespoke care plans that reflect each individual’s unique needs, preferences, and goals. We understand that true quality of life comes from dignity, respect, and genuine human connection—values embedded in every interaction.

Drawing on evidence-based best practices, ongoing training, and a “person-first” philosophy, we nurture confidence, re-engage clients with their communities, and provide reassuring continuity when families cannot be present. Whether you or a loved one require temporary support after a hospital stay, regular assistance with daily activities, or simply a friendly companion for social outings and dog walking, A.O Care Service delivers reliable, flexible care you can trust—24 hours a day, seven days a week.

Our approach combines professional expertise (registered nurses, certified support workers, trained cleaners) with an empathetic mindset, ensuring that every service—from meal preparation and medication prompts to administrative support and transition coaching—uplifts wellbeing, reduces stress, and fosters autonomy.

WHY CHOOSE US

Tailored Care Plans

We assess needs holistically—physical, emotional, social—and design support schedules that adapt as circumstances change.

Compassionate, Highly-Trained

Team Our staff hold industry certifications, receive continuous professional development, and embody genuine empathy in every visit.

Service Range

From post-hospital support and home help to dog walking, shopping, and companionship, we cover all aspects of daily living.

24/7 Availability

Flexible scheduling and on-call assistance provide peace of mind, day or night.

Saftey & Compliance

Fully insured and regulated, we adhere to UK Care Quality Commission standards and rigorous safeguarding protocols.

Transparent Communication

Regular updates, clear billing, and open lines of contact ensure you always know what’s happening.

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Vision

To be Birmingham’s most trusted care partner, recognised for empowering independence, enhancing quality of life, and nurturing compassionate communities.

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Mission

To provide bespoke, dignity-focused support—through excellence in caregiving, innovation in service delivery, and commitment to continuous improvement—that enables every client to thrive in the comfort and familiarity of home.

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Core Values

Our core values include dignity & respect, empathy & compassion, integrity & accountablitity, collabration & community, and excellence & innovation.

Strengths, Values and Benefits

At A.O care Service, we offer solutions using innovative technology and sustainable practices. Our commitment to integrity, professionalism, and community engagement allows us to provide exceptional service and support local communities. Choose us for care solutions that reflect our strengths and values.

Strengths

  • Multidisciplinary expertise (nursing, social care, domestic support).
  • Agile, responsive team structure that adapts rapidly to changing needs.
  • Strong local reputation, built on referrals and long-term client relationships.

Values

  • Putting people first: every decision centres on client wellbeing.
  • Continuous learning: we invest in staff development to maintain leading-edge skills.
  • Community engagement: we partner with local charities, healthcare providers, and social groups.

Benefits

  • For Clients & Families: Reduced stress, improved health outcomes, and enriched social connection
  • Employees: A supportive culture, ongoing training opportunities, and clear career pathways.
  • For the Community: Strengthened local support networks and enhanced resource coordination for vulnerable populations.

Frequently Asked Questions

We provide a full spectrum of in-home support, including supported living, post-hospital care, day-to-day assistance (meal prep, home help, errands), companionship, dog walking, transition coaching, administrative support, and cleaning services. All care plans are tailored to individual needs.

Simply contact us via phone or email to schedule a free, no-obligation assessment. During this meeting, we’ll discuss needs, preferences, and goals, then design a personalised care plan and timetable that fits your lifestyle and budget.

Yes. All team members hold relevant industry certifications, undergo enhanced DBS background checks, and receive ongoing training in best practices, safeguarding, and first aid. We also conduct regular performance reviews to ensure consistent, high-quality care.

We offer transparent, hourly or package-based pricing, depending on the level and frequency of support required. After your assessment, you’ll receive a clear quotation outlining all fees—no hidden costs. We accept various payment methods, including direct debit and private insurance.

Your careplan, support & safety

we have an amazing team that offer amazing care and support service

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